Shipping policy
Thank you for shopping at TrendVaults. We take pride in sourcing unique products from global suppliers to bring you the best prices and quality.
1. Shipping Times Because we ship directly from our global partners, shipping times may vary.
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Order Processing: 1–3 business days.
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Estimated Delivery: 7–15 business days (Standard Shipping).
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Total Time: You can typically expect your package within 2–3 weeks of placing your order.
2. Tracking Your Order Once your order has shipped, you will receive an email with a tracking number. You can track your package directly on our website through our "Track Your Order" page. Please allow 3–5 days for the tracking information to update in the system.
3. Multiple Packages If you order multiple items, they may arrive in separate packages at different times. This is because we source from various specialty suppliers to ensure you get the best product possible.
4. Customs and Duties Vantix is not responsible for any customs or import taxes that may apply to your order. These fees are determined by your local government and are the responsibility of the customer.
5. Questions? If your order hasn't arrived within 25 business days, please contact us at trendvaults.store01@gmail.com and we will look into it immediately.